The goal of the project is to create a modern, accessible and customer-oriented Administrative Services Center "Center Diya" by reconstructing the administrative premises of the Koziv Village Council to ensure high-quality, transparent, fast and convenient provision of administrative services to community residents in accordance with state standards and principles of good governance. The specified goal is planned to be achieved by: conducting a comprehensive reconstruction of the building with redevelopment of the premises in accordance with the functional model of the ASC (front office, back office, waiting area, reception); modernizing engineering networks and implementing energy-efficient solutions to reduce operating costs; ensuring full barrier-free and accessibility for people with disabilities and other low-mobility groups; equipping the Center with modern furniture, equipment and software and hardware, including an electronic queue and information systems; implementing digital services and integration with state electronic registers to reduce the time for providing services; increasing organizational efficiency of staff through optimization of internal service processes.

The urgency of the problem is due to the growing needs of the community for high-quality and affordable services. If these issues are not resolved, community residents will continue to face queues, limited access to services, and uncomfortable conditions, which reduces the efficiency of the administrative system and trust in government authorities. The implementation of the project will ensure the creation of a modern specialized ASC facility, which will allow expanding the list of administrative services, increasing the level of comfort for visitors and employees, implementing inclusive and technological solutions, and ensuring effective interaction between government authorities and citizens. As a result, it is expected to improve the quality and accessibility of administrative services and develop the institutional capacity of the community.