The project aims to improve the efficiency of the structural units of the Executive Committee of the Sambir City Council and the Center for Administrative Services (CASS) by updating computer equipment and implementing modern software. This will ensure fast, secure and high-quality document processing, optimize administrative processes, and increase the accessibility and quality of service provision to community residents. The existing gap between the current state and the target level is that the existing equipment is outdated and has low productivity, which slows down the work of employees and increases the risk of technical failures. There is no unified software for centralized accounting and document processing, which leads to duplication of processes and errors. Automation of document flow and processing of citizens' applications is limited, which significantly increases the time for completing administrative procedures, and the insufficient level of security for storing electronic documents complicates information protection. Methods of achieving the goal during the project implementation: Procurement of modern computer and network equipment for all structural units and ASCs, which will ensure fast and stable operation of the software; Implementation of licensed software to automate document flow, data accounting, report preparation and processing of citizens' applications; Centralization of the document processing and storage system to eliminate duplication of processes, increase data accuracy and security; Training of personnel for the effective use of new equipment and software products, which will ensure uninterrupted operation and increase productivity; Monitoring and evaluation of results after project implementation to control the achievement of the target level of efficiency and quality of administrative services. Thanks to the implementation of these measures, the gap between the current state and the target level will be eliminated: equipment and software will meet modern standards, document flow and application processing will be automated, employee productivity will increase, and community residents will receive fast and high-quality administrative services.

Key problems: Outdated and low-performance equipment in the structural units of the executive committee and the ASC, which slows down the work of employees, increases the risk of technical failures and limits the possibilities of automating processes. Lack of unified software for centralized accounting and document processing, which leads to duplication of processes, errors in work and delays in the provision of administrative services. Limited automation of document flow and processing of citizens' applications, which significantly increases the time for completing administrative procedures and reduces the efficiency of staff work. Insufficient level of security of electronic document storage, which increases the risk of losing important information or its unauthorized access. Relevance of problems: These problems are critical in the conditions of modern digitalization of public administration and increased requirements for the quality of administrative services. Failure to resolve the problems will lead to a further decrease in the efficiency of local government bodies, delays in serving citizens, an increase in errors and technical failures, as well as an increase in the risk of data leakage or loss. Expected positive changes as a result of the project: Increasing the productivity and efficiency of employees of structural units and ASCs. Ensuring secure storage and processing of electronic documents. Reducing the time for preparing reports and processing citizens' applications. Improving the quality and accessibility of administrative services for community residents. Creating conditions for the further implementation of e-government and digital services in the Sambir community.