Updating the computer equipment fleet and implementing modern digital services at the Administrative Services Center of the Boyar Community


Sector
Public services and related digitalization
Stream
Development and transformation of a network of administrative service centers with a high level of digital maturity, accessibility, inclusiveness and convenience for applicants
Maturity level
72
Preliminary Investment Feasibility Study
Project Status
Investment Feasibility Study
Entry into Portfolio
Local level of SPP
Implementation
Completion

General information

Description of the project

The project to update the computer equipment park and introduce modern digital services at the Administrative Services Center of the Boyar Community involves the modernization of technical equipment and expanding the range of electronic services for the population. This will allow to improve the quality and speed of service, solve problems with outdated equipment and insufficient digitalization, as well as provide convenient access to administrative services online. It is expected to improve the efficiency of the ASC, reduce queues and increase citizen satisfaction.

The purpose of the project

Main Goal:

Creation of new facilities and services

Secondary Goal:

Improving the quality of services

Description of the purpose of the project and ways to achieve it

Updating the computer equipment fleet at the ASC is necessary to ensure stable and fast software operation, access to state registers, and the implementation of modern electronic services. The ASC provides 246 administrative services to community residents, and outdated equipment significantly slows down this process. Currently, the ASC uses PCs on a rather outdated and slow Pentium Gold G5400T platform, released in 2018, which does not support modern multi-threading and fast caching technologies. This leads to slow loading and processing of electronic registers, delays when working with multi-tasking office programs. As a result, waiting times for citizens increase. Servicing one citizen took about 20–30 minutes, while modern equipment will reduce this time to 10–15 minutes. The implementation of the project will improve the quality of visitor service, increase the institution's throughput, ensure compliance with current cybersecurity requirements, and reduce equipment maintenance costs, which will ultimately increase the efficiency of the local government and comfort for community residents.

Problems and solutions resulting from project implementation

The key problems that the project to upgrade computer equipment and implement digital services in the ASC of the Boyar community should solve are outdated equipment, which limits the speed and quality of service to citizens. Currently, the PCs used do not support modern technologies, which makes the work of the ASC less efficient. The lack of updates reduces the availability and efficiency of administrative services. If these problems are not resolved, the quality of service will deteriorate and the workload on staff will increase. The implementation of the project will contribute to increasing the speed of service, expanding the range of digital services, and improving citizen satisfaction.

Socio-economic context

Indicator

Value

Number of people who will use the service

98 %

Strategic Case

Strategic feasibility of the project

Sector

Public services and related digitalization

Subsector

State administrative services

Stream

Development and transformation of a network of administrative service centers with a high level of digital maturity, accessibility, inclusiveness and convenience for applicants

Strategic document

Стратегія розвитку територіальної громади

Task

2.2.1 Ensure community management through modern digital tools, including AI (Artificial Intelligence)

Project objectives

Project objectives were not specified by the initiator

Project Sustainable Development Goals

Demand for the service and its dynamics

What methodology was used to estimate demand?

Застосовувалися дані зі звіту Боярського міського голови про роботу міської ради за 2024 рік. В ньому міститься точна кількість наданих адміністративних послуг за вказаний рік.
[Response was provided in the Preliminary Investment Feasibility Study]

Has data from external sources been used in the demand assessment?

No
[Response was provided in the Preliminary Investment Feasibility Study]

Does the demand forecast take into account the latest demographic and economic forecasts?

Yes
[Response was provided in the Preliminary Investment Feasibility Study]
Indicator
Year
Demand
Annual demand for services/infrastructure
1
35022 %
Economic justification

Analysis of the project's impact on ecology and climate change

Does the planned activity have a potential positive contribution to achieving climate or environmental objectives?

None of the options are applicable

Is the proposed project expected to significantly harm any of the following climate or environmental objectives?

None of the options are applicable

Project sustainability and inclusivity

Identify potential gender risks of the project and indicate possible ways to overcome them:

Not applicable to my project
[Response was provided in the Preliminary Investment Feasibility Study]

Does the project provide for improving women's access to services?

Not applicable to my project
[Response was provided in the Preliminary Investment Feasibility Study]

Are civil society organizations representing women and vulnerable groups included in the consultation process?

No
[Response was provided in the Preliminary Investment Feasibility Study]

Documents

Name
Date
Economic analysis of the ASC.docx
30.10.2025
08:40:24 UTC

Alternative technical solutions

Technical Solution 1

Updating the computer equipment fleet and implementing modern digital services at the Administrative Services Center of the Boyar Community

Technical Solution 2

Implementation of a mobile platform with smart devices

Cost breakdownCost justificationCost justification
Project cost (preparation and implementation)900'000 UAH1'750'000 UAH
For preparation60'000 UAH150'000 UAH
For implementation840'000 UAH1'600'000 UAH
Project operation and closure cost102'000 UAH350'000 UAH
For operation100'000 UAH300'000 UAH
For closing2'000 UAH50'000 UAH
Average annual costs150'000 UAH0 UAH
Project duration, incl.9 months5 months
Deadline for developing a FFS3 months2 months
Implementation period6 months3 months
Service life60 months48 months
Target indicatorsDefined Defined
Technical Solution Status
Active

[The technical approach was selected for further detailed analysis or implementation.]

Rejected

[The technical approach was not selected for further detailed analysis or implementation.]

Components of a technical solution
To components
0
To components
0

Commercial Justification

Supplier and contractor market assessment

Is the project likely to attract a sufficient number of bidders to ensure real competition that will encourage bidders to think innovatively and maximize the quality of their proposals?
No

[Response was provided in the Preliminary Investment Feasibility Study]

Is the project of interest to small and medium-sized enterprises?
No

[Response was provided in the Preliminary Investment Feasibility Study]

Will the project involve national or international suppliers and contractors?
Yes, only national

[Response was provided in the Preliminary Investment Feasibility Study]

Has an analysis of available procurement options been conducted for the technical solution?
No

[Response was provided in the Preliminary Investment Feasibility Study]

Financial justification

Total project budget

Total preliminary budget1'002'000 UAH2'100'000 UAH
Project cost (preparation and implementation)900'000 UAH1'750'000 UAH
For preparation60'000 UAH150'000 UAH
For implementation840'000 UAH1'600'000 UAH
Project operation and closure cost102'000 UAH350'000 UAH
For operation100'000 UAH300'000 UAH
For closing2'000 UAH50'000 UAH
Were the methodological recommendations approved by the Ministry of Finance of Ukraine applied when calculating the indicative budget?
Yes
[Response was provided in the Preliminary Investment Feasibility Study]
Were the methodological recommendations approved by the Ministry of Finance of Ukraine applied when calculating the indicative budget?
Yes
[Response was provided in the Investment Feasibility Study]

Average project cost per service recipient

Service UnitСередня вартість на одного отримувача= Кількість користувачів за рік Загальний бюджет проєкту. Обчислення: 840   000/ 35   022 ≈ 23,99 грн ей розрахунок проведено з урахуванням методичних рекомендацій Міністерства фінансів України, що забезпечує прозорість і обґрунтованість фінансового планування проєкту.
Service Unit Cost24 UAH

Profitability of the project

Is the project expected to generate income?NoNo

Availability of services

Has an analysis been conducted of the accessibility of services for consumers and their financial ability to pay the established tariffs?
No – analysis not performed

[Response was provided in the Preliminary Investment Feasibility Study]

Project Financing Mechanisms

Are funding sources and mechanisms identified?

Source and MechanismYesNo

Funding Sources

Approved Funds0 UAH0 UAH
Expected Funds0 UAH0 UAH

Public-private partnership

Has a qualitative and quantitative assessment of the project's suitability for implementation through a PPP mechanism been conducted?
No, no assessment was conducted.

[Response was provided in the Preliminary Investment Feasibility Study]

Are there, after conducting an appropriate study, private investors interested in the possibility of implementing the project in the PPP format?
No

[Response was provided in the Preliminary Investment Feasibility Study]

Management Rationale

Team competencies

Determine which competencies/expertise required for successful project preparation and implementation can be provided by the project initiator's own project team (without involving external advisors)
Strategic justification - analysis of the strategic feasibility of the project

[Response was provided in the Preliminary Investment Feasibility Study]

Economic justification - economic analysis

[Response was provided in the Preliminary Investment Feasibility Study]

Project management - communication with stakeholders

[Response was provided in the Preliminary Investment Feasibility Study]

Project management - risk management

[Response was provided in the Preliminary Investment Feasibility Study]

Economic justification - social and gender analysis

[Response was provided in the Preliminary Investment Feasibility Study]

Project management - public consultations

[Response was provided in the Preliminary Investment Feasibility Study]

Economic feasibility study - technical expertise

[Response was provided in the Preliminary Investment Feasibility Study]

Business case - analysis of available procurement options

[Response was provided in the Preliminary Investment Feasibility Study]

Project management - legal support

[Response was provided in the Preliminary Investment Feasibility Study]

Strategic rationale - SDG compliance analysis

[Response was provided in the Preliminary Investment Feasibility Study]

Project management - working with international financial organizations (IFOs)

[Response was provided in the Preliminary Investment Feasibility Study]

Financial analysis - financial analysis

[Response was provided in the Preliminary Investment Feasibility Study]

Strategic rationale - demand analysis

[Response was provided in the Preliminary Investment Feasibility Study]

Economic justification - environmental expertise

[Response was provided in the Preliminary Investment Feasibility Study]

Business case - analysis of the market environment

[Response was provided in the Preliminary Investment Feasibility Study]

Does the team have experience implementing similar projects?
Yes, successfully implemented 1 or more similar projects

[Response was provided in the Preliminary Investment Feasibility Study]

Identify which competencies/expertise required for successful project preparation and implementation need to be strengthened by engaging independent experts or consultants
None of the options are applicable
Is there an understanding of where to find relevant experts and consultants?
Partially, we are considering options

[Response was provided in the Preliminary Investment Feasibility Study]

Risk assessment

Technical riskDefinedUndefined
Financial riskDefinedUndefined
Results of the feasibility analysis
Project Preparation Program Engagement and Funding Needs

Does the project require additional preparation assistance from Project Preparation Facilities (PPF)?

None of the options are applicable

Project Approval History

DateDecision NumberPortfolioProject StatusDecisionReasonsMaturity level
10/11/2025SP-L-101125-7F75C9F4Community SPInvestment Feasibility StudyIncludeStrategic fit confirmed.-
17/11/2025SPP-L-171125-365C43E6Community SPPInvestment Feasibility StudyIncludeStrategic fit confirmed72