The submission period for proposals 24th of September till 30th of September 2024 (2 p.m. EEST time zone)
For effective operation of the Project Delivery team in supporting users of the DREAM system, including communities, international partners, and governing bodies the Project Office is looking to implement the best CRM solution for its needs. The CRM will streamline user interactions, manage inquiries, and enhance the overall experience with the DREAM system, ensuring efficient communication, coordinated support, and a structured approach to managing user needs and feedback. This system will allow for the effective management of user data, tracking of interactions, and automation of routine tasks, thereby contributing to improved user satisfaction and more effective project delivery.
ORGANIZATIONAL CONSIDERATIONS
Timeline:
- Launch of CRM in Pilot Mode: By October 20, 2024.
- Finalization of CRM Based on Pilot Feedback: By November 15, 2024.
- Full Launch of the Product Ecosystem as Described in the Technical Specification: By November 30, 2024.
All the requirements and application process via the link: https://bit.ly/3U45Rq7
